Tuesday, February 24, 2009

Barry Schwartz on Rules and Practical Wisdom

Another excellent TED talk - among other things, Barry Schwartz makes the obvious yet profound observation that rules prevent disasters but encourage mediocrity. In asia, rules are few, disasters many, but a story like "dad forced to leave house because he served mike's hard lemonade to son not knowing it contained alcohol" would never ever happen. You do lose something by programming the people to follow rules, and then coming up with many of them that do not generalize well, and leave little room for thought, responsibility, or improvisation.